How soon is each order shipped?
Please allow us up to 2 Weeks to customize, complete and deliver your order to you. We understand that you would prefer to have your order with you at the earliest. We want you to receive and start enjoying your jewelry order fast.
How is my order shipped?
We ship all orders either via Fedex or USPS (postal Service) in USA, and via Fedex or Canada Post in Canada. All orders come with tracking number, and once your order is shipped, we will email or text you, with your order tracking information.
Once Order is shipped, When will I receive it?
Once the order is shipped, please allow between 1 to 4 business days for the order to be delivered to you. If you are in a rush, and need the order for a special occasion, before a specific date, please contact us with your order number, and we will do our best to make it possible.
Will you update me with tracking number and is there insurance?
All orders are shipping with full insurance and tracking number. Once the order is shipped, we will update you with tracking number for the package. Please note that it might take few hours for the tracking numbers to work in the shipping company website. All jewelry orders shipped come with full insurance. In a rare case if anything happens to your package, your purchase is completely safe as it is insured.
Will I need to sign for my package?
Please note that orders shipped via Fedex will require a signature on delivery. If you are not present to sign for the package at the time of delivery, fedex will leave you a delivery notice and you can contact Fedex to rearrange a delivery time. Orders via USPS (postal service) or via CanadaPost, may or may not be shipped with a signature confirmation requirement. If you have any specific needs about your order, please contact us via email and we will do the same.
What if I have other questions?
If you have any further questions, please don't hesitate to contact us by email at email@example.com
Zulre.com reserves the right to change its policies without any prior notice.